Resume

Eric Benjamin Cady

Huntsville, ALebcady@icloud.com256-572-8666linkedin.com/in/ericbcadyebcady.com

Senior Business Systems Analyst | AI Workflow Program Delivery | Enterprise Systems Implementation | Oracle ERP & 42Q MES

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Professional Summary

Senior Business Systems Analyst with 7+ years of experience turning complex enterprise workflows into clear requirements, validation routines, SOPs, release plans, and adoption-ready operating systems. Led 42Q MES and Oracle ERP workflow implementation across 6 global SMT and PCB manufacturing sites, partnering with production, engineering, quality, ERP, MES, and leadership teams to move ambiguous processes into repeatable execution. Hands-on with OpenAI, ChatGPT, Gemini, Codex-assisted development, structured prompts, workflow playbooks, source-backed validation, and human-in-the-loop review for AI-supported business operations.

Professional Experience

Business Systems Analyst III, Enterprise Systems & AI Workflow Implementation

Sanmina Corporation | Remote

Jan 2022 - June 2025

  • Led business analysis and implementation support for enterprise 42Q MES initiatives across 6 global SMT and PCB manufacturing sites, translating production needs into structured workflows, requirements, acceptance criteria, test scenarios, SOPs, and implementation tasks.
  • Created and released Oracle ERP work orders that flowed into 42Q MES for production job processing, validating the ERP-to-MES workflow from business input through downstream shop floor execution.
  • Partnered with engineering, production, quality, MES, ERP, and leadership stakeholders to understand workflow pain points, business logic, file inputs, system handoffs, adoption barriers, and operational readiness needs.
  • Managed a high-priority generative AI knowledge assistant initiative within the 42Q MES environment, defining practical use cases, knowledge gaps, success criteria, governance considerations, validation expectations, and user adoption needs.
  • Converted recurring MES support questions, production procedures, and handoff issues into documented workflow logic, source examples, acceptance criteria, review checkpoints, and reusable guidance for future users.
  • Validated AI assistant outputs with technical teams against real production workflows, source-system knowledge, expected data flow behavior, business rules, known-good examples, and practical reasonableness checks before broader use.
  • Built Excel-based workflow trackers, structured review notes, and source-system comparison routines to validate business inputs, ERP/MES outputs, exceptions, and release readiness details.
  • Supported stakeholder adoption through troubleshooting sessions, training materials, SOPs, reusable examples, office-hour style guidance, and clear escalation paths for workflow and system issues.
  • Executed UAT, SIT support, release readiness, defect tracking, root cause analysis, and data validation by testing real-world scenarios, documenting issues, refining requirements, and coordinating resolution with technical teams.
  • Improved production visibility by standardizing MES workflows, KPI reporting, metrics reporting, and operational data access, helping reduce cycle time by approximately 14% while maintaining first-pass yield above 99% in ITAR and CUI-regulated environments.

Independent AI Workflow & SaaS Product Builder

Corzeni LLC | Remote

June 2025 - Present

  • Built an AI-enabled SaaS prototype focused on conversational business workflows, tenant-aware knowledge retrieval, structured prompts, reusable workflow logic, and business-specific response behavior.
  • Used OpenAI/ChatGPT, Gemini, Codex-assisted development, GitHub, Supabase, Vercel, markdown documentation, and structured product requirements in Notion databases to move from concept to working prototype.
  • Designed tenant separation logic, account boundaries, usage controls, context handling, and safe response behavior to support reliable AI-assisted customer interactions.
  • Created prompt structures, workflow assumptions, response rules, and review checkpoints to keep AI outputs grounded, consistent, and aligned to business-specific context and source of truth documentation.
  • Managed delivery through GitHub branches, review notes, release checkpoints, environment discipline, acceptance criteria, launch gates, and documented workflow assumptions across local, UAT, and production environments.

AI Coding Evaluator / LLM Response Reviewer

Data Annotation | Remote

Contract | 2026 - Present

  • Evaluate AI-generated coding and technical responses for correctness, instruction-following, completeness, maintainability, edge-case handling, implementation quality, and production readiness.
  • Review model outputs across debugging, code generation, software reasoning, function calling, prompt chaining, structured outputs, and implementation logic to identify hallucinated APIs, weak assumptions, and incomplete work.
  • Compare AI outputs against user intent, technical accuracy, reliability, practical reasonableness, and human-in-the-loop validation standards; provide structured feedback to improve model response quality.

Team Lead, Strategic Operations & CRM Workflow Automation

Keller Williams | Huntsville, AL

Jan 2017 - Jan 2022

  • Led operations, systems, CRM automation, reporting, onboarding, and training workflows for a high-volume real estate team.
  • Translated non-technical business needs into CRM workflows, vendor deliverables, process maps, dashboards, SOPs, scripts, training materials, and operating rhythms.
  • Designed automated CRM workflows using Kelle, BoomTown, SmartPlans, and SmartDrip, reducing manual work by approximately 60% and improving lead response time to under 5 minutes.
  • Improved conversion rates by approximately 8x through faster lead routing, follow-up automation, stronger scripts, KPI tracking, and tighter operational visibility.